Church Greeter Training

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Church Greeter Tips: Show Respect for your Guests

Church Greeters could use this tip as soon as this Sunday at church.  Read on and share

Several months ago, a church greeter kissed my wife.

Other church greeters failed to make eye contact.

We startled a church greeter by asking her a simple question

“Where is the middle school Sunday school class meeting?”

She didn’t know the answer and we created an awkward moment.

As the hospitality ministry leader, it is important that you give constructive feedback to your church greeters.

This includes feedback on hugs, kisses, pats on the shoulder or arm, and handshakes — all of which have the potential to invade a guest’s personal space.

Church Greeter Kissed my Wife

Mark Waltz makes a valuable contribution to this discussion with a recent article shared from his book  How to Wow Your Church Guests: 101 Meaningful Ways to Make a First Impression (Group Publishing):

It’s really simpler than you think. Not everyone wants to have their hand shaken. Churched people want handshakes (unless there’s a flu epidemic, then no one wants a handshake); people new to your church may only want a courteous “hello.”  Read the body language of your guests to determine an appropriate greeting.

  • Both hands are buried deeply in his pockets. He doesn’t want to shake your hand.
  • A parent is holding tightly to their kids hands. Don’t offer a handshake.
  • Her eyes are focused on the carpet. She doesn’t want to make eye contact. Probably not going to shake her hand. You may not even get the opportunity to speak as she passes.
  • He’s answering as briefly as possible while glancing at his watch every three seconds. He’s not into your conversation. Don’t trap him; let him go on his way.
  • He stepped into the lobby and stopped for two seconds as he surveyed the space cautiously. He’s likely new.Approach him with a personal introduction and a handshake.
  • She’s reading the weekend program (or bulletin) word for word. She’s new. No one in your church reads it thoroughly. Opportunity to connect.
  • He’s standing alone in the hallway. Good chance he’s waiting for his lady who’s in the restroom. He hates this wait. He feels conspicuous. Eliminate the mystery: “Will someone try to talk to me?” Put him out of his misery. Introduce yourself.

Make instant assessments. If your guest is communicating, “Leave me alone.” Listen. Otherwise, extend a personal welcome.

Source: Mark Waltz

Not every church visitor wants a handshake.

Not every church visitor wants a hug.

Not every church visitor wants a shoulder touch from a stranger.

Your church greeters could put aside their personal preferences (as in “Oh, Give me a Hug! I’m a hugger.”) and make sure they respect the personal space of a guest.

Unintentional Barriers

Here is a similar tweet:

Nothing quite ruins my Sunday church experience like the 65 year old greeter who tries to mouth kiss me every time I go.

Church greeters can create really awkward moments:

  • Invasion of personal space
  • Grooming Habits
  • Grumpy Frowns
  • Lack of Eye Contact

New church greeters can be

  • Nervous
  • A little intimidated
  • Not sure how to respond
  • Not sure what to say or how to talk to a complete stranger.

It does not have to be this way.

Equip your Church Greeters

Greeter Training DVDHelp your church greeters with this set of DVDs (or download).

Use them in your hospitality meetings.

Use these to inspire your own training.

Greeter Training #1 helps church greeters:

  • The vision of Greeting Ministry
  • 5 Verbs Every Greeter Must Know
  • Conversational Small Talk for Nervous Greeters
  • Saying Goodbye with Style
  • 2 keys to an effective welcome
  • 2 Recruiting Tips
  • Q&A on post service receptions, new Christians, and more.

Greeter Training #2 helps your greeters:

  • How not to appear on a list of crazy things greeters do to embarrass visitors.
  • More conversational small talk for nervous greeters
  • Ways to recognize visitors in a large or small church     <—biggest question
  • How to be a good church greeter
  • The role of greeter in the church welcome
  • 5 Ways to Grow as a Greeter

Several people have found these training videos very helpful to:

  • Show as part of your own training meeting
  • Inspire additional creativity on your part for a training.
  • One took the 5 Verbs from the Training #1 and made a bookmark.
  • They are recorded narrated presentations from an online class.

Each one is approximately 1 hour long.

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We will not forget THAT church greeter


It was our third visit to a local church in the last 102 weeks.

We love visiting that church when we are in that city.  In fact, whenever we go, we try to invite a friend to that church.

Even through we have not ever experienced followup from filling out their visitor contact card, we haven’t let that stop us from visiting.

But this visit produced a moment of social awkwardness with an overly enthusiastic greeter. [Read more…]

10 Free Church Greeter Training Videos


I’ve updated the free church greeter training videos for 2014.

Some of the videos I first recorded in 2009 now look awful by today’s standards.  Technology has improved.

I’ve added new ones as well.

By signing up specifically for this list, I’ll send you 10 videos for training church greeters. They are free and will come to you by email every 3 days for the next 30 days.

You may have seen some church greeter videos on this site, but I’ve added a few that are found only in this sequence and no where else.

Watch This Video To Find Out How to Get Video Training for Church Greeters


Church Greeter Training Tips for Free

Yes, you can HAVE access all these church greeter training videos for free as they are rolled out.

I’ve been studying and writing about church greeter training during the past 20 years and want to share this information with you, and I’m giving it all away for free.

I want to help you church greeter ministry get launched, get organized and get started. . . .

I ask you to sign up for them by email so that you will not be overwhelmed by all 10 at one time.

I assure you I do not rent, sell, or share this email list with no-one.

Sample Church Greeter Tips

  • What six words do you not want a church greeter to say to a first time church visitor?
  • How do you fix the three most common complaints about church greeter ministry?
  • What are some suggested guidelines for church greeters?
  • What is a church greeter and what do church greeters do?
  • What are the duties of a church greeter? What needs to go into a church greeter training meeting?

Training for Church Greeters

How do you develop and train a team of greeters at church?

Do you have greeters in the church who don’t really know what to do?

Were they a warm recruit to fill a spot?

Or someone with the gifts to step in and do the job?

What do you use for church greeter training?

What Church Greeter tips can you share with your new recruits?

All of these questions will be addressed on the inside, as you contribute your thoughts and hear these church greeter training videos.

Most of these church greeter training videos are under 5 minutes each. Get in soon!

Top 21 Posts on Church Greeter Ministry


Here are some of the top articles on church greeters at this website.  Please share, tweet, post, and use this in your church greeter ministry.

Church Greeter Small Talk Helps

Church Greeter Training Helps

Prayers for Church Greeters

Add Your Comments to these to help other Greeters

Church Greeter Resources

GreeterWebinarMultiDVDSet168x136If you lead your church greeter ministry, you’ll want to acquire these videos for your own inspiration or training:

Book: Church Greeters 101 Book.  If you purchase the Church Greeters 101 and email me a receipt, I’ll give you a free hour long consultation for your greeter ministry.  That’s a $97 value as a free bonus.