Church Hospitality Audit 3.0 for 2014 is Released

The gospel should be offensive, not your church members or your lackadaisical hospitality ministry.  Your hospitality ministry in the church is one of the most important factors in the experience of first time visitors that will influence their personal decision to come back to your church.

After all, your church won’t grow if your visitors don’t return and make friends.

But you may have unintentional barriers that might hinder that person’s decision to return.

Find some with a Church Hospitality Audit

Church Hospitality Leaders find it helpful to have a questionnaire to help them spot and fix items that can quickly remove those unecessary rough edges.

Analyze your Church Hospitality

Use this church hospitality survey form as part of your regular church hospitality review.

This will to help you evaluate how welcoming or visitor friendly your church is.

  • The original version was downloaded over 2100 times since I put it up here over 3 years ago.
  • Updated in 2013, it was downloaded over 5,000 more times.
  • Fresh for 2014, the new version of the Church Hospitality Audit 3.0 is now 20 pages long and helps in more areas.

This free report is now easier to use with more white space for notes of action steps that you’ll discover you’ll need to make.  It now has more observation points to correct and notice.

Sample questions from the Church Hospitality Audit

___ Is your church’s name easy to read from the road?
___ Is it easy to tell which entrance to use for the church office?
___ Does the exterior and overall appearance of your church look well maintained and attractive?
___ Are the restrooms all clean?
___ Do you have adequate lighting in hallways, classrooms, and the worship center?
___ Are the rooms for infants and toddlers both attractive and clean?
___ Are large print bulletins available?
___ Do you have greeters positioned at the entrances to the church?
___ Are members of your church prepared to extend brunch or dinner invitations to your guests?

We recently completed a major renovation and would have failed the audit MISERABLY a year ago (hence the reason for the major overhaul), but there were several things that I thought were great that we are not doing (love the mints for ushers/greeters and lozenges for annoying tickle or cough). — Jeannine

I love your site and the information is already impacting our church.   We have done a “Hospitality Audit” and found many issues to address.   We do NOT have any training for church greeters and we need to fix this. – Russ

Thanks for the hospitality audit in your last issue! I realize my church has a lot to do to improve it’s hospitality at the church, particularly on the facilities.  For example:

1. There no signs to mark offices, toilets, canteen, prayer room etc.  We need signs to mark the entrances to each & every room

2. We have a small sign by road side, but I realize the need to put the church name on the church premises.

3. Our road signs are cheaply improvised and unreadable from a distance.  We need better ones which are attractive and readable from a far.

Thanks for enlightening the world.


Download it here

Then share it with a Tweet, Google Plus, or even Facebook.  Spread the word about this free tool.

Don’t stop there

Take the time to review your hospitality systems.

Be sure to review the volunteers and process around your

  • Greeter Ministry
  • Campus
  • Welcome Center
  • Post service reception
  • Visitor Contact information

The ebook I sell on this website can be one way to review your systems.  Check out these additional books available from Amazon that could help.

Your hospitality ministry can also order a personal training from me.  It is a virtual seminar I offer that is travel-free.  You can offer it on any night or day that you choose.  I’ve even had a request on a Thursday for an event on Saturday morning.

Read more about how to get your own church hospitality team training seminar from me.

Photo Credit: LightBulb by Dawn

14 Bible Verses on Welcoming the Stranger

Do you need Bible verses to consider for your hospitality committee devotions?

Perhaps you need a list of welcoming bible verses for your greeter ministry?

14 Bible Verses on Welcoming the Stranger


Click to tweet this list and invite others to read.

14 Scripture Verses for Hospitality Committees and Greeter Teams

The following list of bible verses comes from the New Revised Standard Version

  • Deuteronomy 10: 19 You shall also love the stranger, for you were strangers in the land of Egypt.
  • Leviticus 19:34 The alien who resides with you shall be to you as the citizen among you; you shall love the alien as yourself, for you were aliens in the land of Egypt: I am the Lord your God.
  • Matthew 5:43-44 You have heard that it was said, ‘you shall love your neighbor and hate your enemy’. But I say to you, love your enemy and pray for those who persecute you.
  • Matthew 25:40 Truly I say to you, as you did it to one of the least of my brethren you did it to me.
  • Romans 13:8 Owe no one anything, except to love one another; for the one who loves another has fulfilled the law.
  • Romans 13:10 Love does no wrong to a neighbor, therefore love is the fulfilling of the law.
  • Acts 10:34 Then Peter began to speak to them: “I truly understand that God shows no partiality, but in every nation anyone who fears him and does what is right is acceptable to him.
  • Revelation 21:3 And I heard a loud voice from the throne saying, “See the home of God is among mortals. He will dwell with them as their God; they will be his peoples, and God himself will be with them.”
  • 3 John 1:5 Beloved, you do faithfully whatever you do for the friends, even though they are strangers to you; they have testified to your love before the church. You do well to send them on in a manner worthy of God; for they began their journey for the sake of Christ, accepting no support from non-believers. Therefore we ought to support such people, so that they may become co-workers with the truth.
  • Luke 10:27 You shall love the Lord your God with all your heart, and all your soul, and with all your strength, and with all your mind; and your neighbor as yourself.
  • Hebrews 13: 1 Let mutual love continue. Do not neglect to show hospitality to strangers for by doing that some have entertained angels without knowing it.
  • Colossians 3:11 In that renewal there is no longer Greek and Jew, circumcised and uncircumcised, barbarian, Scythian, slave and free; but Christ is all and in all.
  • Matthew 25: 35 I was hungry and you gave me food, I was thirsty and you gave me drink, I was a stranger and you welcomed me.
  • Romans 12:13 Contribute to the needs of the saints; extend hospitality to strangers.

Related: 21 Hospitality Bible Verses

Free Download of these 14 Bible Verses

Download this file for free for quick reference and take it to church.

You can turn this list of bible verses on welcoming the stranger into a simple email to your greeter volunteers as a reminder of how they are called to extend an awesome welcome to your visitors and regular attenders.

You might even consider separating them out one at a time for your reminder emails.

No matter how you use them for your hospitality ministry, allow the Scriptures to shape the attitude of your greeter volunteers and others who participate in your welcome ministries.

7 Secrets to Awesome Church Hospitality - Free Report

Evangelism Strategies Podcast and Webinar Replay

In this complimentary Evangelismcoach webinar, I’ll share with you 3 major areas of evangelism training for your congregation to help you develop your evangelism strategy for 2012.

Among other things you’ll lean:

  • 3 areas of focus for congregational evangelism to start your planning
  • 6 different evangelism styles to match the right program for your congregation for personal evangelism
  • how one church implemented a personal evangelism strategy and baptized 3 new believers in 6 months.
  • Possible action steps in each of 3 areas to get started right away.
  • Find dedicated champions of evangelism to develop your team
  • how hospitality ministry can lead to new baptisms.



Slides as a PDF (Right Click to Download)

MP3 for Podcast

Slides as Powerpoint

Go to Slideshare to download them if you want them.

Offers: – 5 cd set for the 4 month training program.

Tip Jar

If you wish, make a cash gift via a Kindle Book to to cover some of the technology costs. This is for those who want to share in the ministry this way.

Use this wish list from Amazon to put something on my Kindle. . .. .

Book Reference:

These are some of the books I referred to in the webinar.

Free Download: Personal Testimony Questionnaire

Your story of your journey to faith is one of the most crucial ways that people see how Jesus is relevant to life.

But as I’ve given many evangelism seminars, particularly in more traditional Protestant denominations, I find that many people don’t know their own story to faith in Christ.

Devotional questions to help you develop your Christian Testimony.  Free Download from EvangelismCoach

Because you want to learn about evangelism, you’ve had an encounter with Jesus Christ that you want to share with others.

You might have been a dramatic conversion like the Apostle Paul, or a gradual awakening like Timothy.

You might be able to point to a day and time (like walking forward to an altar call, or kneeling alone in your bedroom), or might be able to say “It happened, but I’m not sure when.”

No matter how it happened, you need to know the story of your conversion.

You need to know it well so that you can share relevant portions at a moment’s notice.

The purpose of this conversational guide download is to give you some guidelines to

of your conversion experience.

Your conversion did not happen in a vacuum or in a microwave.

Your conversion to Christ was the fruit of a process that God used in your life.  If you are not sure what I’m getting at, watch the Macaroni video at:

Likewise, the non-Christians you encounter will be in some part of their process of conversion.  Gaining an understanding of your own story will help you see where your conversational partner might be in their journey towards Christ and will release some of the pressure to “get them converted.”

Doing this Personal Testimony Exercise

This may not be easy to fill out in 5 minutes.

Some of these questions are meant to provoke deep thought.

So I suggest you take the time to journal and reflect and ask the Lord to help you remember if it was some time ago.

You’re experience of personal evangelism will be much richer if you can master your own story.

The questions might seem like they overlap. That’s ok.  Sometimes we get insight by answering the same question a different way.  You also might not have answers to some of these.  That’s fine as well.

All of us have unique stories, and if we’ve not thought about our story, this exercise may be a little hard.

Key principles I hope you see

  • Your conversion was a process that had a back story to it.
  • There were significant moments / events along the way.
  • Through the Holy Spirit, God was at work in bringing you to faith, probably before you even realized it.
  • You had some restlessness (spiritual thirst) that began your journey to faith.

At the end of the day, I’d like you to know your story of transformation.  You can learn to summarize elements of your story and expand elements when needed.

What people need to hear is

  • HOW God has worked in your life to answer your deepest questions, and
  • HOW you are experiencing transformation right now.

I’ve learned this often sets up further conversation towards their own journey.

Download Your Personal Testimony Questionnaire Here


Czech (thanks to a volunteer translator):

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Free Download to Help you Compose Your Personal Testimony, from EvangelismCoach