Do your first time church visitors come back for a second visit?
For a third?
For a fourth?
You can’t grow your church if your visitors don’t come back again.
Hospitality to first time visitors is one critical element to growing your church.
It plays a huge role in helping visitors decide to make that all important second visit.
Evaluate Your Church’s Hospitality Ministry
Is your church hospitality still running in tip-top shape to welcome and receive new visitors?
Are your church hospitality processes flowing smoothly, or is stuff falling through the cracks?
Inertia and inefficiency always creep in to systems, and churches are no different.
Your systems and processes for your church’s hospitality can always be improved, and decaying systems can be refreshed.
When to Evaluate Your Church’s Hospitality Ministry
I suggest doing an in depth church hospitality evaluation quarterly.
If you are launching some big event like a sermon series that is designed to increase the number of first time visitors, you might want to do one a few weeks ahead of time. Back up a few weeks from that Sunday and schedule an evaluation of your church’s hospitality system.
You might also choose to do a brief church hospitality review each week as part of your worship planning.
Other key times to evaluate your church hospitality ministry would be a few weeks before:
- Mother’s Day
- Back to School
- Graduation Celebrations
The Fruit of Evaluating Your Hospitality Ministry
One fruit of the review is to discover areas of potential friction (that which makes your visitors feel uneasy, or even your volunteers feel uneasy) and remove it.
A regular review will remove some rough edges that might make a visitor feel confused, disoriented, or a little uneasy.
Each time your team evaluates your hospitality ministry, it is a chance to:
- Tweak what has broken
- Think of what might be missing and provide it
- Think of how to improve your welcome and greeter process.
In this 1 hour audio MP3, Chris Walker of EvangelismCoach.org will lead you through the visitor experience of your church.
- Why Hospitality is not Evangelism
- How to engage the consumer mindset
- How to develop empathy for the first time visitor
- Four variables in hospitality and which ones you can manage.
- Four types of church visitors and what needs they might bring
- Where to look for unnecessary hindrances to helping first time visitors connect.
I’ve recorded a 1 hour long seminar on doing a hospitality review, now available by instant download after purchase. . .
Format: MP3 audio download (69 MB)
Availability: Instantly after purchase.
Price: $9.97 USD.
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