Church Hospitality Ministry Archive

Next to personal evangelism, Church Hospitality is arguably one of the most important ministries of the local church. So many churches fail in this ministry of kindness. I've collected nearly 100 of these articles in a download resource for sale. Visit How To Welcome Church Visitors for information about this ebook

Confessions of a Church Shopper – Can I make a friend?

We visited one church 6 times over the course of 3 months since our move to our new place in Florida.

It started off pretty good.  They made a really good first impression.

But we dropped out.

We stopped going.

ConfessionsOfAChurchShopperVisit5

They have an awesome Sunday experience.

Their worship service was both exciting and sacred.

The music was of high quality.  The musicians were skilled.  Singing with the worship band was fun and the atmosphere was worshipful.

They led us into music that was both celebratory and deeply sacred.  They had a mix of hymns and choruses.

Their teaching was biblical.

The teaching team is firm on presenting biblical teaching.  The 45 minute expository sermons through the book of the Bible were full of excellent and practical teaching.

The main teacher / pastor is a skilled communicator and teaches very well.  As one who appreciates expository sermons, I enjoyed every single sermon that I heard.  It has been a fresh relief after years of more topical oriented sermons in my last church that I helped to plant.

Their mission was Christ centered.

The leadership was pretty clear in many ways that this church was Christ centered.  They had a generous mission program.  On one of our visits, they shared some of the ways the church blesses the community through service, though we missed that opportunity because of our schedule.

They have awesome Church Hospitality Systems

Their church greeters were well trained, and easy to identify.

Their ushers were efficient at getting us to the seat.

The check-in process at the children’s ministry was a breeze.

The pastor was clear about how to fill out a connection card and what we should do with it.

The volunteers we interacted with were friendly and facilitated our ability to get to our seat.

The welcome center was clearly marked and we could engage people in small talk conversation if we choose.

The papers in the visitor welcome packet thanked us for coming.

During the service, the pastor clearly welcomed first time visitors in a way that wasn’t intimidating.

This church does all the things that make for a wonderful hospitality vision.  I believe they have been good at keeping that visitor welcome vision in front of their volunteers.

We felt honored to be so welcomed.  They are not like this church that had the right systems but no still no welcome.

After the first impressions, what is next?

We are new movers to a new town, relocating from another country (where we lived for 7 years), and have no personal friends.

After a few weeks, we were asking ourselves about how do we go about meeting people, learning more about the church, and even where do we begin to make a friend.

Sunday morning was simply too busy moving people around between services for any friendships to form.

There was no clear directions for us about where to start.

  • Does this church have small groups, life groups, bible studies, or something?
  • Is there a “Getting to know our church” type class?
  • Is there a gathering with the pastor at some point?
  • Is there a meal where I might sit at table with another family?

As a church visitor, our family doesn’t know all the answers to these questions.  We don’t know where to go next.

So we quit going.

We wanted to invest in the life and mission of this church. We tried going several weeks to learn about it’s mission and work.  We visited six times.

We listened for any relevant announcements. We looked for things things in the bulletin.  We never received any literature from the church about next step opportunities.

We tried one Saturday event spending 3-4 hours with church people on a work day. Our children visited the youth group for 6-8 weeks.

And that the end of all that, we still didn’t have a friend.

We couldn’t get in.

What Your Church can do to overcome this

Here is the question to think about.

How easy is it for your repeat visitor to make a new friend?

Follow up questions to this are

  • What programming exists where newcomers can make a friend?
  • How clear are you in communicating that to your newcomers?

Clear next steps are not hard.

One church gave out coupons to their Wednesday night supper.

One church invited visitors to serve with them in the community on the 4th Saturday, plus bring a friend to help serve.

One church invited us to a guest luncheon at the pastor’s house along with other newcomers for the month.

One church we visited followed this step:

  1. Sent us a handwritten thank you note plus a free meal coupon at Chik-Fil-A
  2. Sent us a letter from the pastor inviting us to a homemade breakfast on the 1st Sunday of the month.
  3. Called us to personally invite us to that breakfast.
  4. At that breakfast, the pastor introduced a little about the vision and mission of the church, and clearly pointed us to a 101 type class.

That church has thought through their process and we are finding ourselves naturally making friends with other newcomers as we experience this process together.

Each church clearly communicated to their newcomers about the one simple next step the visitor could take to get to make a friend.

Mark Waltz phrases it this way:

“In short, how does your church move people from visiting to belonging? The answer to that question is a bigger deal than a guest’s first or second visit to your church. Helping people experience the reality of belonging-to God and others-in a way that causes them to live for God and others is kingdom of God-sized stuff. That’s a really big deal.” (Lasting Impressions: From Visiting to Belonging, by Mark Waltz).

Read more:  The best church visitor assimilation tool.

Now is a good time for church visitor assimilation training.

Since the Christmas season and New Year’s are coming soon, your church will have lots of first time visitors coming.   It is time to review your assimilation strategies and think of intentional ways to utilize the season to impact the life of your local visitor who is looking for a church family.

It is time to refresh your vision for church visitor welcoming and integration strategies.

Are you ready to receive these visitors?

Download this webinar class ($10), you will learn:

  • How Personal Invitations Impact Assimilation
  • How to Open the Front Door of Welcome
  • 5 Must Have Tools for Effective Assimilation
  • How to Close the Back Door and Keep them Coming
  • Some of the specific questions generated by the audience:
    • How do you get this vision into the congregation.
    • What do I do with a chronic hugger?
    • How often should you train volunteers?
    • How do you get your church leaders on board with this?
    • What are key elements to a action plan for a church that has none?
    • DO you have a book list you recommend?
    • Do you have anything that addresses specifically the subject of assimilation of new members into the church family?
    • We have an old lady that insists on hugging all the new people who come to church. Is this good/bad. How to address this? Some members thinks this repels new people. Help!
    • Is the gathering only for new visitors, or any congregants? Specific members turn to stay?
    • What’s the best way to identify a new guest (besides visual observation)?

I want to share insights I’ve gained over the last 15 years to help you plan to help some of your visitors move towards regular attendance.

Order Now:

Click on the big button below and you’ll be taken to the page in the EvangelismCoach.org store to add it to your cart.

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Useful Small Talk at the Church Welcome Center

In our family’s current journey of looking for a church, we empathize anew with Christian families that are new movers and have to find a new church on their own.

I am re-discovering is the value of small talk when engaging your first time visitor.  (Read these 20 Crazy Church Greeter Comments).

Our church visit this past Sunday drew my attention to the value of small talk. [Read more…]

Webinar: Step up! First Steps to Running or Restarting Your Welcome Ministries

Church Hospitality Training WebinarIf you are a new leader in your church’s hospitality or welcome ministry, register for this online class to help you get started in preparing for the upcoming season of welcome.

If you

  • Were recently appointed as leader of your hospitality ministry
  • Want to reorganize a stale welcome ministry
  • Re-launch your hospitality ministry for the next season of growth.

you may not know where to begin.

Where do you begin?

If you are just getting started, you are likely feeling a little overwhelmed with where to begin.

It feels like staring into the fog.  Let me help you get the fog out and help develop an action plan to help you get unstuck.

Sign up for Step up!: First Steps to Running or Restarting Your Welcome Ministries, an online class with other leaders who are in a similar position.

I’ve helped other hospitality ministry leaders breakthrough that log-jam of inaction and set them moving forward again. They felt like they were staring into the fog and not seeing much of anything clearly.

You’ll get your creativity going as you think of ways to move forward with your hospitality ministry.

The cost is an investment in retaining new families in your church membership.

Here is what you can expect to learn:

  • The Two Best Measurements of Effective Hospitality
  • The Master Word that will Help You Find and Remove Hidden Faults
  • 7 Areas to Form Your Action Plan

Details

  • Actions-help-about-iconDuration: 1 hour and a 30 minutes.
  • Instant Access to the recording from the class recorded on July 24, 2014
  • It is a narrated PowerPoint presentation.
  • No travel necessary.
  • Price: $39 USD.

Who is this class for?

  • If you are the new leader of your church hospitality committee and not sure how or where to start
  • Did you inherit a stale welcome ministry and need to re-launch it?
  • Perhaps you’ve been appointed as the new director who oversees the hospitality ministry of your church.
  • Does your hospitality ministry feel stuck?
  • Or maybe your hospitality committee is not quite sure where to start?
  • Or perhaps you are rotating off your committee leadership soon and need to train your replacement.

What will you receive?

  • Instant Access to download the video (MP4 for Windows Player and Quicktime).
  • Copies of MP3 audio to download
  • Copies of the slides as a PDF.
  • The optional handout that accompanies the teaching, along with links to further resources.
  • Permission to use this recording and resources in your congregation.

Cost:

  • This class has a registration fee of $39.00 USD per person.
  • Payable on-line via PayPal OR Credit Card via the order button below.
  • I will not see payment information.
  • You’ll receive a reminder emails with the access codes as time grows closer.
  • You’ll receive your receipt by email which should contain the entrance link that will be unique to you.

Order Now:

Click on the big button below and you’ll be taken to the page in the EvangelismCoach.org store to add it to your cart.

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Who is Chris Walker?

Evangelism Trainer Chris WalkerChris has given Evangelism Training seminars around the US and 9 Countries in Latin America. He is fittingly known as the Evangelism Coach because of his extensive work with churches in the US and Latin America in the areas of evangelism and church growth. Chris is an ordained pastor in the Presbyterian Church (USA).

His website has over 1000 articles on personal evangelism, congregational evangelism, and hospitality, as well as a podcast feed, all for free.

Ready for Results?

  • Practical. Based on my life experiences teaching evangelism and church hospitality on two continents and in two languages.
  • Biblical – No compromising of Scripture to get butts on benches here.
  • Personal – You’ll work with me to plan and  apply lessons to fit the personality of your church.
  • Affordable – A fraction of the cost of taking your ministry team to a conference or me to speak in person for a few days.
  • Step-by-Step Help. – You get some great ideas and focus to apply right away.
  • Gospel-Centered – It’s all about Jesus, proclaiming the glorious good and making disciples.

Frequent Webinar Questions

Q. What if I’ve been leading the hospitality ministry for a few years?
You may find that this class will spur some creativity or give you different angle to look at things.

I won’t simply say “be nice to people” or “tell your greeters to say this phrase”  but teach hospitality leaders how to identify shortcomings in their own context and think through ways to fix them.

The get started steps will focus on helping provide a framework for action over the next six months or so.

Questions before the live class?

Q.  What happens if I register and then miss the class?

You’ll be given access to the replay, typically within 24-48 hours of the webinar.

Q.  What if the audio is really awful?

Sometimes, there are problems with bandwidth.  If the audio is really awful, I will re-record the webinar in a studio and make the re-recording available for replay.  I did that with the last church greeter training webinar.

Audio quality can vary based on your audio software/hardware manufacturer as well as your operating system. When using VoIP, the following best practices are recommended:

  • For optimum sound quality, a headset is recommended, preferably a USB headset for ease of use.
  • If a headset is not available, a microphone and speakers are required, preferably a USB microphone for ease of use.
  • If using a microphone, it should be a distance of at least 1.5 feet away from any speakers that are built into or connected to your PC.
  • The use of a Webcam microphone is not recommended.
  • The use of a integrated laptop microphone with laptop speakers is not recommended.
  • Ear buds or earphones and use of the integrated laptop microphone is a workable solution.

Q.  Will I hear pitches for products and services?

You will not hear me sell anything during the webinar.    There is nothing more to buy.  You are buying access to a class and the registration fee helps me cover the cost of the technology.

Q.  Why do I need to pay the fee?

People value what they pay for.  I want people who are motivated to learn and will apply what they learn.  Free webinars are great when I am selling a product or service, where I can recoup the cost the webinar.

What others have said about Chris Walker’s Teaching

  • -Inspirational, re-awakening.
  • Do not be afraid! Evangelism is not scary – or need not be. It can be a friendly conversation.
  • “Attend one. ” You will no longer fear, ridicule or avoid evangelism.
  • More people really want to know Jesus and how to help others reach Him.
  • Good. Well worth it.
  • The seminar was awesome.
  • You will lose your misconceptions about evangelism.
  • Go with an open heart and mind and you will leave fulfilled.
  • You’ll learn to listen better.
  • An inspiring motivational speaker with a message for all.
  • Just do it – You will find that the skills are within, this encourages you to put them to use.
  • The seminar helps you feel more comfortable about evangelism.
  • Tools to share one’s faith with others to help them.
  • Your Church Hospitality Webinar Inspired Creativity

Order Now:

Click the big button and you’ll be taken to EvangelismCoach Sore to process your payment and receive instant access to the recording.

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Do you have other questions?

Please use the form below to ask me other questions that you may have.  I’ll reply as well in the comment field.

20 Church Hospitality Goofs and How You Can Avoid Them

You know that churches make all sorts of hospitality mistakes.   You’ve probably experienced a few church hospitality errors  first hand.

Over the last few months, I’ve compiled this list of 20 complaints shared on Twitter.

Read them and cringe. [Read more…]