Church Hospitality Audit 3.0 for 2014 is Released

The gospel should be offensive, not your church members or your lackadaisical hospitality ministry.  Your hospitality ministry in the church is one of the most important factors in the experience of first time visitors that will influence their personal decision to come back to your church.

After all, your church won’t grow if your visitors don’t return and make friends.

But you may have unintentional barriers that might hinder that person’s decision to return.

Find some with a Church Hospitality Audit

Church Hospitality Leaders find it helpful to have a questionnaire to help them spot and fix items that can quickly remove those unecessary rough edges.

Analyze your Church Hospitality

Use this church hospitality survey form as part of your regular church hospitality review.

This will to help you evaluate how welcoming or visitor friendly your church is.

  • The original version was downloaded over 2100 times since I put it up here over 3 years ago.
  • Updated in 2013, it was downloaded over 5,000 more times.
  • Fresh for 2014, the new version of the Church Hospitality Audit 3.0 is now 20 pages long and helps in more areas.

This free report is now easier to use with more white space for notes of action steps that you’ll discover you’ll need to make.  It now has more observation points to correct and notice.

Sample questions from the Church Hospitality Audit

___ Is your church’s name easy to read from the road?
___ Is it easy to tell which entrance to use for the church office?
___ Does the exterior and overall appearance of your church look well maintained and attractive?
___ Are the restrooms all clean?
___ Do you have adequate lighting in hallways, classrooms, and the worship center?
___ Are the rooms for infants and toddlers both attractive and clean?
___ Are large print bulletins available?
___ Do you have greeters positioned at the entrances to the church?
___ Are members of your church prepared to extend brunch or dinner invitations to your guests?

We recently completed a major renovation and would have failed the audit MISERABLY a year ago (hence the reason for the major overhaul), but there were several things that I thought were great that we are not doing (love the mints for ushers/greeters and lozenges for annoying tickle or cough). — Jeannine

I love your site and the information is already impacting our church.   We have done a “Hospitality Audit” and found many issues to address.   We do NOT have any training for church greeters and we need to fix this. – Russ

Thanks for the hospitality audit in your last issue! I realize my church has a lot to do to improve it’s hospitality at the church, particularly on the facilities.  For example:

1. There no signs to mark offices, toilets, canteen, prayer room etc.  We need signs to mark the entrances to each & every room

2. We have a small sign by road side, but I realize the need to put the church name on the church premises.

3. Our road signs are cheaply improvised and unreadable from a distance.  We need better ones which are attractive and readable from a far.

Thanks for enlightening the world.


Download it here

Then share it with a Tweet, Google Plus, or even Facebook.  Spread the word about this free tool.

Don’t stop there

Take the time to review your hospitality systems.

Be sure to review the volunteers and process around your

  • Greeter Ministry
  • Campus
  • Welcome Center
  • Post service reception
  • Visitor Contact information

The ebook I sell on this website can be one way to review your systems.  Check out these additional books available from Amazon that could help.

Your hospitality ministry can also order a personal training from me.  It is a virtual seminar I offer that is travel-free.  You can offer it on any night or day that you choose.  I’ve even had a request on a Thursday for an event on Saturday morning.

Read more about how to get your own church hospitality team training seminar from me.

Photo Credit: LightBulb by Dawn

Break the Barriers Hospitality Training on DVD

You’ve worked so hard to attract church visitors. . . . .

You passionately desire to reach these newcomers for Christ.

You know that Jesus can make a difference in their life.

Perhaps you’ve spent money on advertising like a direct mail campaign or business cards members give away. You’ve designed sermon series to hopefully entice a second visit.

You’ve done a lot of hard work to get visitors to come to your church, but they fail to return.

It’s frustrating to work so hard and then feel like it’s all in vain. It leaves you wondering –

Will our church ever reach new people for Christ?

Visitors are coming . . . . but not coming back

You’ve spent the money on advertising.

You’ve designed the perfect sermon series.

You’ve even motivated the congregation to invite their friends to church!

You celebrate the fruit – they have come, but then the following Sunday, you discover they don’t come back.

I’ve seen statistics that indicate that most churches only keep 1-2 out of every 100 first time church visitors. That’s dismal.

Just to stay stable, you need to keep 3 out of every 100.

In order to grow, you need to keep 5-7 or more out every 100 visitors.

Do you accidentally keep your church visitors from returning?

Read more about Break the Unseen Barriers DVD Set now available for shipping in the US and Canada

Free Download: Personal Testimony Questionnaire

Your story of your journey to faith is one of the most crucial ways that people see how Jesus is relevant to life.

But as I’ve given many evangelism seminars, particularly in more traditional Protestant denominations, I find that many people don’t know their own story to faith in Christ.

Devotional questions to help you develop your Christian Testimony.  Free Download from EvangelismCoach

Because you want to learn about evangelism, you’ve had an encounter with Jesus Christ that you want to share with others.

You might have been a dramatic conversion like the Apostle Paul, or a gradual awakening like Timothy.

You might be able to point to a day and time (like walking forward to an altar call, or kneeling alone in your bedroom), or might be able to say “It happened, but I’m not sure when.”

No matter how it happened, you need to know the story of your conversion.

You need to know it well so that you can share relevant portions at a moment’s notice.

The purpose of this conversational guide download is to give you some guidelines to

of your conversion experience.

Your conversion did not happen in a vacuum or in a microwave.

Your conversion to Christ was the fruit of a process that God used in your life.  If you are not sure what I’m getting at, watch the Macaroni video at:

Likewise, the non-Christians you encounter will be in some part of their process of conversion.  Gaining an understanding of your own story will help you see where your conversational partner might be in their journey towards Christ and will release some of the pressure to “get them converted.”

Doing this Personal Testimony Exercise

This may not be easy to fill out in 5 minutes.

Some of these questions are meant to provoke deep thought.

So I suggest you take the time to journal and reflect and ask the Lord to help you remember if it was some time ago.

You’re experience of personal evangelism will be much richer if you can master your own story.

The questions might seem like they overlap. That’s ok.  Sometimes we get insight by answering the same question a different way.  You also might not have answers to some of these.  That’s fine as well.

All of us have unique stories, and if we’ve not thought about our story, this exercise may be a little hard.

Key principles I hope you see

  • Your conversion was a process that had a back story to it.
  • There were significant moments / events along the way.
  • Through the Holy Spirit, God was at work in bringing you to faith, probably before you even realized it.
  • You had some restlessness (spiritual thirst) that began your journey to faith.

At the end of the day, I’d like you to know your story of transformation.  You can learn to summarize elements of your story and expand elements when needed.

What people need to hear is

  • HOW God has worked in your life to answer your deepest questions, and
  • HOW you are experiencing transformation right now.

I’ve learned this often sets up further conversation towards their own journey.

Download Your Personal Testimony Questionnaire Here


Czech (thanks to a volunteer translator):

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Free Download to Help you Compose Your Personal Testimony, from EvangelismCoach

What is Evangelism? Group Discussion Guide

Evangelism Training MeetingLast week, I met with a leadership team for the first time to help them brainstorm new ways to grow in evangelism.  I led them in a group discussion on evangelism.

Since this was my first discussion with them, I wanted to get a feel for their experiences and their pre-conceptions about

What is evangelism?

The outgrowth will be future discussions into particular areas.

What is evangelism?

Leading a group discussion on evangelism can be a challenge because the field of evangelism is huge.

In fact I did an evangelism mind map to start thinking about all the different aspects for this group discussion.

If you are

  • gathering a new evangelism team, or
  • starting up a new evangelism work in the local church, or
  • leading some other group discussion on evangelism

here are some discussion questions I used that you might find useful.

Discussion Questions – What is evangelism?

  • How would you describe or define evangelism?
  • How do you think evangelism should be done?
  • How do you do evangelism in your life now?
  • In your journey to faith in Christ, how did evangelism happen in your life?
  • What is the role of the congregation in evangelism?
  • What is the role of the pastor in evangelism?

The Group Discussion on Evangelism

The opening question generated lots of answers that felt like cliches or rote answers — quick bursts of answers from years of hearing it from the pulpit.

  • Preaching the Word.
  • Sharing the Good News.
  • Sharing your testimony.
  • Giving the reason for your faith.

It may seem like a no-brainer question, but this questions reveals assumptions that people bring to the discussion on evangelism.

As the group facilitator, I pushed back a little to help people think through the “fixed answers.”

For example,

  • What’s good news?  What makes it good?
  • Can laypeople do evangelism if it’s only preaching?
  • What are the key elements to the gospel that you want to share?
  • Personally, how do you share?

As we got into the group evangelism discussion, it became clear that on a surface level, these 8 people had great answers, but underneath that surface, I saw

  • Different approaches to evangelism.
  • Different experiences.
  • Different theological understandings.

Avoid conversational drift.

Most opening discussions on the nature of evangelism, if unchecked at this point, tend to drift into colorful theological debates. For example,

  • Do people respond to God’s grace, or do they make a decision to respond?
  • What is the value or lack of value over the “sinners prayer?”
  • Do people have to fully understand their sin first, or can they start following Jesus and learn about sin later?
  • Can people follow first and understand later?
  • Can people follow Jesus before even having a completely biblical world view?
  • What do people have to understand before following Jesus?
  • Can conversions be “false?”

Other times, it may drift into areas of practice and styles:

  • Rush to present the gospel to as many people as possible.
  • Take the time to build relationships of influence with people.
  • Invite people to church
  • Go to the mission field.

The purpose of this group discussion on evangelism was not theological debate, but to expose some of the presuppositions that these group members were bringing to the table.

By exposing the presupposition through careful questions that challenge simple rote assertions, it made for a very rich discussion, and then setup the potential for further discussion into particular areas.

Get a full copy

I’ll send you the full PDF discussion guide that I used.  I want to have it field tested with other users, not just me.  To get it, leave a comment below (or at the blog if you get this via feed).

At least tell me how and with whom you’d use this discussion guide.

I’ll send it to you and then follow up to see how the discussion went.

Review of Beyond Belief by Patrick McElroy

Beyond Belief by Patrick McElroy is subtitled Live a Consistent, Spiritually Powerful life.beyondbelief3

From the back cover:

“a book about breaking free from a spiritually weak life to achieve the consistently powerful one that is available to every believer.

It’s a Bible Study 101 that guides reader to a greater revelation of God.”

Summary of Beyond Belief

The 66-page book is a simple explanation of basic Christian belief and it’s relevance to life today.  The chapters are short, with related Scriptures listed at the end of each.

It uses the basic gospel script of the sharing the Law and then the Gospel.

It covers other basic points such as the authority of Scripture, sovereignty of God, the person and work of the Holy Spirit, prayer, and so forth.

His goal within each chapter seems to want to build a case that the best spiritual life is one centered in a relationship with Christ.

In Chapter 9, he offers a roadmap on how to begin your spiritual life by inviting Christ into your heart.

Yielding to the work of the Holy Spirit in your life, available only to those who have received Christ as Savior and Lord, will change your life today, not just for eternity.

My take on Beyond Belief

Worldview Assumptions in Beyond Belief

The book can be used as a primer or a review in your basic discipleship work.    It assumes the reader has a biblical worldview and agrees with the authoritativeness of Scripture.

As a tool to use in evangelism, the biggest challenge will be the book’s generous use of Scripture.  The assumption of biblical authority runs through the text.

If the seeker reading the book doesn’t yet share that foundation of biblical authority, the proofs offered in the book may seem circular or insufficient.

They might say –- “the bible says it, ok.  So what?”

(Read about handing biblical illiteracy here under the header Seeds already planted)

To use Beyond Belief as a pre-Christian evangelism tool in small groups, the small group leader should be aware of how to handle alternative worldviews and help the seekers discover biblical authority.

Exclusivity of the Gospel in Beyond Belief

I appreciated the simplicity of how he treats the exclusivity of the gospel, and how he affirms that Jesus is the only way to salvation.   I share that belief so I had no problem with it’s presentation.

For my readers who don’t share that viewpoint, this book may seem too fundamentalist to your liking.

Overall reaction to McElroy’s Beyond Belief

The book is simple, short, and can likely be read in one sitting.

As a small group resource, I can see where it can be useful for those who grew up in a church and left and are reaching a season in their life where they are returning to their Christian roots, where there are still seeds of respect for Biblical authority.

Order your copy of Beyond Belief direct from Amazon.

Buy through the link and we’ll receive a few pennies commission to support our work.