Why are church hospitality committees looking to improve their hospitality ministry in their church by buying my book?

• Fear that a visitor to their church will come a few times and still not feel welcome.
• Fear that a church visitor will be overlooked.
• Fear that a first time church visitors will not welcomed because of the actions of untrained church greeters.
• Fear that their church greeters will be too overzealous and drive visitors away.

Readers find that these fears are calmed somewhat by this practical “how to book.”

In it they find over 60 practical hospitality ideas for new church visitors and how to organize their church hospitality.

Results not guaranteed

You might be thinking – If I buy your book, will I see results?  Yes, but with qualification.

The risk is assuming that the church hospitality ideas found inside this book are a formula that will guarantee the results.

“If I perfect the system, I’ll get the results. .. ”

That’s flawed thinking.

This thinking might work for weight loss, making money on line or fixing your golf swing, but not building your church.

Church’s come in different sizes, shapes, local cultures, and different theological traditions.

Hospitality ideas in the church may works in one place, but the same church hospitality idea may not work in another context.

For example, a personal visit to the home of a first time visitor that Sunday afternoon, unannounced, may still work in some places, but would be considered intrusive in others.

Identifying visitors by making them stand up, wear a visitor badge, or sign a guest book might work in some places, but fail miserably in others.  (By the way, I don’t recommend any of these ideas).

The point is, technique doesn’t automatically build relationship.

The goal is relationship.

The goal of your church hospitality ministry is to facilitate emotional and relational connections with the church family.

The goal of your greeting ministry is to remove easy barriers to making that happen.

Hospitality ministries are one of many pieces – ministry events, small groups, etc — to help that process happen.

Techniques help, but if your congregation isn’t truly friendly to your guests, you still won’t get the result you are looking for — growth.

Think of the goal first.

Then work backwards and ask yourself –

• Does this hospitality practice help or hinder that goal?
• What additional practices can we do to facilitate relational connections with the congregation?

Order your copy of How to Welcome Church Visitors.

The American population self-identifies as predominantly Christian but Americans are slowly becoming less Christian.

• 86% of American adults identified as Christians in 1990 and 76% in 2008.
• The historic Mainline churches and denominations have experienced the steepest declines while the non-denominational Christian identity has been trending upward particularly since 2001.
• The challenge to Christianity in the U.S. does not come from other religions but rather from a rejection of all forms of organized religion.

34% of American adults considered themselves “Born Again or Evangelical Christians” in 2008.

The U. S. population continues to show signs of becoming less religious, with one out of every five Americans failing to indicate a religious identity in 2008.

• The “Nones” (no stated religious preference, atheist, or agnostic) continue to grow, though at a much slower pace than in the 1990s, from 8.2% in 1990, to 14.1% in 2001, to 15.0% in 2008.
• Asian Americans are substantially more likely to indicate no religious identity than other racial or ethnic groups.

One sign of the lack of attachment of Americans to religion is that 27% do not expect a religious funeral at their death.

Based on their stated beliefs rather than their religious identification in 2008, 70% of Americans believe in a personal God, roughly 12% of Americans are atheist (no God) or agnostic (unknowable or unsure), and another 12% are deistic (a higher power but no personal God).

America’s religious geography has been transformed since 1990.

Religious switching along with Hispanic immigration has significantly changed the religious profile of some states and regions. Between 1990 and 2008, the Catholic population proportion of the New England states fell from 50% to 36% and in New York it fell from 44% to 37%, while it rose in California from 29% to 37% and in Texas from 23% to 32%.

Overall the 1990-2008 ARIS time series shows that changes in religious self-identification in the first decade of the 21st century have been moderate in comparison to the 1990s, which was a period of significant shifts in the religious composition of the United States.

Download the full report.

Because of travel engagements in 3 different countries during January, I’m just now responding (though I’ve been thinking about these for a while)

A series of posts this week will focus on sharing these. It’s my hope that our readers will join in the conversation.

The question for today:

What is the difference between Evangelism and Worship?

I use ?? because I haven’t yet found the words to describe the categorical difference that I’m making. If you have one, feel free to contribute in the comments.

Evangelism is geared towards helping others become worshippers: conversion.

Conversion marks the line between a person who is not a worshiper and one who becomes a worshipper. God seeks “true worshipers who will worship the Father in spirit and truth” (John 4:23).

Evangelism is geared towards the proclamation of Christ and him crucified. Worship is a response of thanksgiving to the proclamation.

Evangelism is communicated through words and actions, but focused on other people. Worship is expressed towards God in words and action.

What is worship Evangelism?

After making these distinctions, there is a style of evangelism called worship evangelism. The basic premise is

• Two or more are gathered, there he is.
• God inhabits the praises of his people.

The outworking of this is that God can choose to establish special awareness of his presence in response to our worship. Through song and prayer of worship, there comes a sense of God’s presence and movement of the Holy Spirit that I call a Kairos moment.

Sometimes it is experienced as

• Holy hush that falls over the congregation.
• Corporate or personal repentance and forgiveness
• Manifestation of Spiritual Gifts (such as healing, prophecy, or tongues with interpretation)

The premise behind worship evangelism is that non-believers who are visiting the congregation may experience the sacredness of God’s presence and working.

That experience can prompt the next step in their journey towards faith.

Example of Worship Evangelism:

A husband and wife visited our congregation. They had been walking through some rough times and had a desire to go to church. They came to ours.

As we sang our worship songs and responded in prayer to what God was doing in our midst that morning — a sense of God’s presence descended on the congregation. We were tangibly aware that the Spirit of God was at work.

These two visitors felt it , but didn’t know what “it” was. (After wards, meeting with the pastor, they were asking “What was that?” Pastor helped them interpret their experience and expand their worldview).

However, though they couldn’t describe the presence they were aware of, they responded with repentance for their sin and in prayer they offered themselves to God.

Their conversion moment was happening in the back of the sanctuary, unknown to us at the time.

As we went on and prayed our prayers, preached the Word, proclaimed the meaning of communion — all which the Holy Spirit used to speak to them personally — this couple came forward to take communion for the first time.

Worship is not the same as Evangelism

The basic idea is that worship (singing, praying, offering, proclaiming) leads us into an awareness of God’s presence. God is present in the midst of HIS people. Experiencing the sacred presence of God can help the seeker make the next step in their journey to faith in Jesus Christ.

Sally Morganthaler wrote the book: Worship Evangelism. I still agree with some of the basic premises of the book. Yet admittedly, there has been some unintended consequences.

One unfortunate side effect was “engineering” or using music to “manipulate” — she writes about it here.

Another one is a worship driven subculture that has confused evangelism with worship. The church spends it time and money on perfecting worship and neglecting outreach — another form of “if you build it they will come.”

“If a contemporary worship service is the best witnessing tool in the box, then why give a rip about what goes on outside the worship center? If unbelievers are coming through the doors to check us Christians out, and if they’ll fall at Jesus’ feet after they listen to us croon worship songs and watch us sway back and forth, well then, a whole lot of churches are just going to say, ‘Sign us up!’ “

She goes on to write:

When I wrote Worship Evangelism, I’d had no intention of distracting people from the world outside. I only wanted to give them another way of connecting to it. I certainly had never meant to make worship some slick formula for outreach, let alone the one formula. I’d only wanted to affirm that corporate worship has the capability to witness to the unchurched if we make it accessible and if we don’t gut it of its spiritual content on the way to making it culturally relevant.

What about you?

Think about the worship service in your context.

• Is worship “inspiring?”
• Are people aware of God’s presence in their midst?
• Is your church engaging the neighborhood or hoping people show up because of the quality of your music?

Join the conversation

How would you describe the difference or similarities between worship and evangelism?

Missionaries from 6 different countries had come to Volcán Panama for two months of working with the local church.

To double up the use of the time, I also had the opportunity to do personal evangelism training at an international bi-lingual new church development called Iglesia Casa De Luz (Lighthouse Church).

The OM Panama Base in Volcán

The OM Panama base is located at the end of a road in a residential neighborhood at the foot of a dormant volcano, Baru (pictured below, center rear).   I am told that from the peak of Baru, one can see both the Atlantic and Pacific oceans.

The town of Volcán is about 1500 meters in elevation (about 4900 feet).  The weather was a combination of clouds (we were in them some times), rain, and strong winds.  

At times the wind was biting cold.  Perhaps one doesn’t think of coats, hats, and sweaters for life in the tropics, but that is often a necessity here because of the wind.  It often blows with such strength that tree saplings are bent over and grow at an angle.  I saw several trees that had a graceful curve to them.  The air is pretty cool year round that most houses don’t have either a heating or air conditioning system installed.

The terrain was mostly rocky, with giant boulders that had been left from lava flows eons ago.  Roads were sometimes paved, sometimes littered with potholes, and sometimes not paved at all.  A 4×4 would be a good car to have in Volcán.

Casa de Luz — 3 keys for Explosive Church Growth

See a photo album at our Facebook Fan Page.

The church has experienced an explosion of adult conversion growth in recent months.  I met many people who had become a Christian within the last 6 months.  Some as recent as two weeks prior to these workshops.

I want to share 3 vital keys I observed in their growth.

Key #1: A passionate love for Jesus

It was clear to me when I met with this church that they have a vibrant relationship with Christ.  This is expressed in so many ways — in worship, in prayer, in giving, and in community involvement. 

The positive buzz about this church in the community is attracting those seeking all that Christ has to offer.  Word about this church’s love of the Lord and for its neighbor travels the social vines pretty quickly.

Key #2: A praying leadership

I attribute this growth to the dedicated prayer of the leaders.  Four mornings a week, the leadership team meets for prayer at 4.30am to pray for the church.  They meet in various houses and the host provides a little snack / coffee.

Those who make that prayer time reported to me what a blessing it was to be awake at that hour doing the work of the church and seeing its fruit.  Seeing the fruit of new believers in their midst reinforces their desire to make the sacrifice of prayer.

This is in contrast to other 12 churches in the town that are not experiencing such growth.

It’s not the intensity of the prayer, or the hour of their prayer.  This is an hour that works for them.

Rather, it is the discipline and commitment to prayer that has fueled the growth of this church.

Key #3:  A confidence in the Holy Spirit’s work

Conversion growth is a supernatural event. 

The Holy Spirit uses the church (and it’s people) to proclaim the gospel, and the Holy Spirit creates spiritual thirst or longing in the person seeking faith. 

Evangelism in this church is not a high pressure “we can’t go home until someone raises a hand” altar call.  Rather, people invite others to start following Jesus, trusting the Holy Spirit has set up the moment like Phillip and the Ethiopian Eunuch.  Invitations are given not only on Sunday, but throughout the week in small groups or in personal conversations.

This church simply trusts God’s working through the Holy Spirit and as such is finding the “low hanging fruit” that is ripe for harvest.

First Evening: Small Group in David.

David is a major town about 45 minutes away (down the mountain) from the church.  The church has small groups in that area because of the distance that hinders regular large group meetings.  Pastor drives out to meet with them on a regular basis.

We met with some of the small group on the back patio of a house.  Most of those pictured to the right are new believers in the Lord who have come to faith in recent months.  Many had little to no bible knowledge when they came to faith, and are at the stage of faith where they are drinking in all they can get ofthis the teachings about Jesus.

They have a passion for sharing their faith because of the tremendous impact that the Grace of God has had upon their life.  The particular training this evening was on the role of the Holy Spirit in evangelism.

After about 90 minutes of teaching time, we moved into a time of prayer ministry. 

We felt that God was leading us to pray for those who do not know Him, and to rejoice in the fact that God has saved us.

A surprise

I was surprised once again by the fact that a pre-Christian would come to a workshop on Evangelism.

However, here again, one lady came to the workshop on the invitation of a friend.  During the workshop, I had explained the gospel message, had explained how the Holy Spirit prepares our heart.

During the ministry time, she came forward on her own wanting to start following Jesus to come into her life. 

God had been already working in her heart, creating a spiritual thirst for Him, to bring her to a place where she knew her need and only Jesus could satisfy it.

We continued to minister in prayer to people for various prayer needs, such as a fresh filling of the Holy Spirit, a passion for those who don’t yet know Christ, and some for physical healing.

2nd evening: Small group in Volcán

The second night, we repeated the same workshop on the Role of the Holy Spirit in Evangelism.  This time, was for the small group in Volcán.  A different set of people came from the local area, including an American lady who had retired and moved to Panama from the US with her husband only 4 months ago.

Again, after about 90 minutes of teaching on the work of the Holy Spirit in Evangelism, we moved into another powerful ministry time.  I was sick and fighting a cold, so the pastor lead the ministry time. 

We were led to pray for those who do not yet know Christ, for infilling of the Spirit again to be his witnesses, and particularly felt that God was giving prayer burdens for specific people groups.

3rd evening: Whole group in Volcán

The third evening, both groups from the first and second night gathered in Volcán for part two of the workshop series.  I had recovered from being ill the day before and was much more sensitive to God’s working.

This evening, the teaching focused on paying attention to the Holy Spirit’s promptings to guide you in your evangelism efforts.  It is a variation on the “Fear Free Evangelism” workshop that I offer to churches in the United States. 

It uses Phillip and the Ethiopian Eunuch as a model of listening to the guidance of the Holy Spirit to position yourself in the right place at the right time.

Afterwards we moved into another moving and important time of prayer ministry. 

Four or five more people came forward to ask Christ into their life, including the two children of the woman who invited Christ into her life in David, two nights before.  We felt led again to be praying for all sorts of things under the direction of the Holy Spirit.

One lady, who had only been a Christian for two weeks, came forward for prayer.

I felt led to pray for physical healing, and physically felt God was working.  I’ve have learned to recognize when God is using me to do a healing work and those signs were present.  I initially was praying for healing, not knowing what for.  After a while, I asked her specifically what for and she reported having some tumors.  As I continued to pray, she reported the physical sensation of her tumors being pulverized, and felt God’s healing upon her.  Of course, we’ll wait for medical verification, but we are confident in God’s healing work.

Saturday: Youth Group meeting

Saturday night, we participated in a Youth Group meeting, together with OM Mission Extreme Team that I had been training during these days.

We had a program that focused on a call to missions, to get beyond the mediocrity of casual Christianity and into giving yourself fully to God’s service no matter where that may take you. 

For some, it involves a short term trip in a foreign country.  For others, like us, perhaps moving to a foreign country.  For still others, it might be in your local neighborhood.   If you have a passion to reach the world that is not geared towards one specific people group, then perhaps you are called to be a missions mobilizer — helping others reach their dream of reaching the nations for Christ.

Sunday morning: Worship service

The final day of ministry wrapped up with preaching at Casa de Luz, using a message on Psalm 51. 

It’s a bi-lingual church so much of the service is translated.  It meets on a covered carport because it doesn’t have a building to meet in.

Many of these people are new believers in Christ and God is doing a wonderful work there.

It was a beautiful morning.  The punishing breezes of Volcan had calmed and the clouds had lifted so that we were warmed in the bright sunlight of that morning.

The message focused on the punishing burden of sin, and the freedom that is found in Christ’s forgiveness.

It is a message that naturally led into a time of repentance and rededication.  The time of prayer ministry after the preaching lasted about 30 minutes and had several highlights.

People came forward for prayer about personal repentance, to give or rededicate their life to the Lord.

Others came forward for prayer as well, and several families spent time seeking forgiveness from each other for the broken ways they had been behaving.

A son sought forgiveness from his father and mom, praying for them as well.

A mom sought forgiveness from her daughter for how she had been behaving.

Brothers and sisters asked to be reconciled to each other.

One family, after being away from the Lord for two years, visited church for the first time and rededicated their life to the Lord.

Others, including one lady from the local indigenous tribe, came forward to give her life to the Lord.  She also sought prayer for her sick child.

Final Reflections

God is doing amazing work with this church.  I am humbled to have been a part of it.  I don’t claim any special power, but am simply a vessel in God’s purposes.  I may have the gift of evangelism, but am humbled every time God chooses to use me in leading someone to faith in Christ.

I don’t claim to have any special ability.  But rather I’m an available tool that God has chosen to use, and one that has been positioned at the right place at the right time.

I wasn’t in Volcán on my own doing, but in the sovereignty of God, the door opened and I was there to participate in a work that God was already doing.

What a privilege to see more souls come into the kingdom, to see people experience the power of God, and to ignite the church in the power of the Holy Spirit for missions.

Full online Photos:

You can see the full photo album at our Facebook Fan Page. 

We are also available to do workshops for your local church or for your local area.  Contact us for more information.

If you want to be involved in supporting the international work of EvangelismCoach.org, tax deductible donations can be made to support our work.  See our support us page. 

You can read 10 Practices to Welcome Church Visitors Part 1 by following that link.  Here are Common Practices 6-10.

6. “Secret Greeters”

Some churches will go beyond simply training greeters for points of entry at the church, such as the front door.  A good idea is to encourage others to be “secret greeters.”  These folks are part of the greeting team but are not in the obvious places like the front door or as an usher.

I had a fellow in my congregation who never served on a greeting team.  However, he was always in the sanctuary, taking the initiative to greet people personally and visit with them for a little bit.  He functioned as a “secret greeter.”  This someone beyond the “professional greeter” at the door or the welcome center.

If for some reason a visitor gets to the sanctuary with a greeting from someone, this person is there to continue that greeting.

7. Pulpit recognition

Most churches that I have experienced will have the worship leader give some kind of welcome to the greeter.  Here, the advice from McIntosh is best (source: Beyond the First Visit: The Complete Guide to Connecting Guests to Your Church, Gary McIntosh, Review)

Whatever you do, take great pains not to embarrass the newcomer.  Among other things this means you should not identify new people by placing a ribbon, flower, or nametag on them.  Do not ask visitors to stand and speak before the entire congregation.  A survey of one thousand adults 18 years of age or older reported that “making a speech” was the number one event causing adults to be nervous.  It ranked first, ahead of, in order, getting married, interviewing for a job, going to the dentist, a first date, and getting a divorce. (p 110).

My wife and I recently visited a church where this wasn’t done at all.  She commented that it simply feels nice and warm when the worship leader acknowledges the presence of visitors and encourages the church to say hello.

8. Friendship Pads, Fellowship Books.

These are books that gather attendance information and provide a place for visitors to identify themselves by checking a box on the form.

The idea is that other people in the row would see check in the visitor box and take the initiative to greet.  Church multi-purpose this form for attendance tracking.

However, I have been in churches where I check the box, and still no one greets our family.  This practice seems to be falling out of favor because the pads become a doodle bin, the pencils are hard to keep sharp and it’s becoming an administrative nightmare.

There are other ways of getting visitor contact information, particularly the response card system mentioned in Fusion: Turning First-Time Guests into Fully-Engaged Members of Your Church (which I think is the best Assimilation book available right now).  They use a Connection card that is distributed with the bulletin and every one (members, attenders, and visitors) fill it out as part of the service.  This information is used in their assimilation process, described in detail in their book.

9. Quality Snacks and Beverages.

The basic idea is a informal reception area where people can gather after the service.  For some, this is the lobby area (some call that a narthex).  For others, it could be in the fellowship hall or auditorium.

As our evangelism training ministry takes us to churches throughout the Americas, many American congregations provide some kind of coffee hour after the service, to allow for a social setting where people can talk one on one. (Observation: In my travels in 10 different Spanish speaking countries and countless churches, only one church practiced this idea).

Beverages:

Make the coffee fresh and of appropriate strength. It shouldn’t be reheated from last night’s fellowship event nor should it be so weak as to taste like colored water. While it doesn’t take a lot of skill to make coffee, making it right is the challenge.  Coffee drinkers know a good cup of coffee, and a bad cup will leave a bad taste.  Don’t forget to make enough – sometimes the pot gets drained before visitors have had a chance to get to the urn.

Offer alternatives such as teas, juice, ice cold water. If you choose to use bottled water, offer a recycle container for empty bottles.

Food:

Whatever snack items are offered, make sure they are fresh. Stale sweets, or frozen items (poke a little fun)  that had been thawed simply taste cheap and do not make a great first impression. Consider common food allergies and either avoid those (like nuts) or provide an appropriate sign.

In our health conscious time, provide healthy options for those that don’t want sugary cookies or sticky sweets.

Connecting:

Church members should be on the lookout for visitors again in this time. Some visitors are obvious – standing around, reading the news items on the bulletin board, and generally being overlooked. Members ought to take the initiative and start a conversation.

This can be a time to help make connections and perhaps introduce people to the pastor. Pastors should make themselves available during this time to meet and greet people, not rush off to the study and prepare for the following service.

In the international church I served, we stressed the importance of introducing our visitors to the pastors. We had been told that many people from non-American cultures consider it an honor to be introduced to the pastor.

10. Sunday School Greeters and Hosts

Some visitors will partake of the Sunday School offerings.  Many have a strong program here that attracts visitors who come for the first time.

I experienced a warm welcome in a 14,000 member mega church because of my experience in Sunday School.  I arrived early enough to pick a class.  Once I found it (a kind person in the hall pointed out where I needed to go) I was welcomed by a person and invited to a beverage and ushered to a place to sit.  The small talk was not intrusive but just enough to help me feel at ease in a strange place with total strangers (I was by myself).  When the Class was over, this person showed me to the sanctuary and took me to a usable seat.  After asking if there was anything else I might need, they left.

I learned later that this church was very intentional in their Sunday School program to welcome class visitors.  Each class had a person in charge of the beverage, the teaching, and the greeting.  I felt welcome, overcome the sense of being lost on their campus.

Next Steps

Want to learn about avoiding visitor nightmares?  Subscribe to our newsletter and a receive a link to download:

Let me ask you this?

What did I miss?  I’m sure your church might do things a little different.

What practices do you do in your church that you’d like to share?

Feel free to share with us in the comments.

If you would like more information about evaluating your hospitality, check out our articles on hospitality and feel free to give me a call at 804-335-1445.

Failures of  Church Greeter

I know of a couple that quit going to church 40 years ago because no one said hello.  (Avoid First Time Visitor Nightmares).

Another man told me his own story here: “No One Said Hello.”

The Impact of Church Greeters

However, my tutor told me her story of welcome in a church — the welcome that she received changed her life.  She found Christ because people accepted her.

Greeting people as they enter the facility is more than a handshake and a smile.  It is an opportunity to express God’s love through Christ and help set the tone of the upcoming worship service.

10 Awesome Tips for Church Greeters

Here are 10 tips for greeters.  Remember, it’s more than a handshake.

1. Smile.
2. Fresh breath.
3. Make eye contact
4. Take initiative and greet.
5. Don’t ask “Are you new?”
6. Don’t ask “Is this your first time?”
7. Offer a bulletin if your church uses them.
8. Personal warmth — look like you enjoy welcoming people.
9. Say “I don’t think I’ve met you yet, I’m {insert your name here}”
10. If they are new, offer to show them where the restrooms are and offer information about childcare if necessary.

EvangelismCoach Resources for Church Greeters:

• Back to School Season Greeter Training webinar DVD or Download (order online)
• Church Greeter Training.com.

Let me ask you this?

What advice would you give those in your church to greet visitors?

What do your greeters do that make a visit special?

I finished reading They like Jesus, but not the Church by Dan Kimball. It has a companion website to explore (www.theylikejesus.com). I enjoyed Dan’s take on culture, and cultural exegesis. He does a great job of explaining our current culture and how the church should engage it.

Anyone interested in doing evangelism among the unchurched out to read this book.

I’m now reading “Confessions of a Reformissional Rev” by Mark Driscoll. I listen reguarly to sermons from Mars Hill via podcast, and have appreciated his books in the past. It’s lessons learned during the growth years of Mars Hill, and the hard lessons of a church that has grown explosively over the past few years. Some of the sarcasm in the book makes me laugh so hard my neighbors hear me when I’m on the back porch at 6am this time of year.

Some blog entries of note:
The Washington Post writes an article about Golf Ministry (link expired) – intentional outreach to golfers. As a pastor, I could never justify skipping church to play golf. When I did, I always played the best game, but couldn’t tell anybody. . . Actually, a lot of professions use golf to futher relational networking and alot of business progress is made on a golf course. It’s not really outrageous to think that golf can provide a context for conversational evangelism.

The Rambling Prophet points out another poorly worded church sign.

Church Redone posts a list of 10 ways to hinder visitors from finding your church.

Use this church hospitality survey form as part of your regular church hospitality review.

This will to help you evaluate how welcoming or visitor friendly your church is.

The original version was downloaded over 2100 times since I put it up here over 3 years ago.

The new version of the Church Hospitality Audit 2.0 is over 10 pages in this 14 page free report.

Download your Free Church Hospitality Survey 2.0

Sample questions from the Church Hospitality Survey

___ Is your church’s name easy to read from the road?
___ Is it easy to tell which entrance to use for the church office?
___ Does the exterior and overall appearance of your church look well maintained and attractive?
___ Are the restrooms all clean?
___ Are all rooms in the church clearly marked?
___ Are there stacks of old bulletins, old magazines, or out-of-date church brochures which should be discarded?
___ Are the bulletin boards current?
___ Do you have adequate lighting in hallways, classrooms, and the worship center?
___ Are the rooms for infants and toddlers both attractive and clean?
___ Are large print bulletins available?
___ Do you have greeters positioned at the entrances to the church?
___ Are members of your church prepared to extend brunch or dinner invitations to your guests?

Download Your Free Church Hospitality 2.0 Audit here

See more articles in our Hospitality Series.

If you would like more information about evaluating your hospitality, and consulting with your leadership to help you improve, feel free to give us a call at 804-335-1445 or Skype at WalkmanPTY