Our analysis of several churches showed that the “friendship” factor was low and was costing them the retention and assimilation of first time guests who were passing through their churches without a second visit.
I used your book to teach these churches how to organize and train a greeter team.
The information was well received. We will be doing a further analysis of these five churches by sending a “test” guest to each church to see if they have processed the material adequately.
Thanks for contributing excellent material for us to use in our training of these five Baptist churches.
MTSBC Church Strengthening Group
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