- Were recently appointed as leader of your hospitality ministry
- Want to reorganize a stale welcome ministry
- Re-launch your hospitality ministry for the next season of growth.
you may not know where to begin.
you may not know where to begin.
A common question I receive is
What are some duties of the church hospitality team or committee?
I’ve put together a list of potential hospitality duties for your committee.
Your team might want to consider these as focus areas as you work on your church hospitality program.
Here as 2012 ends and we step into 2013, a common question appearing in my search results deals with
What does the church hospitality committee do?
I’ve spoken with several committees over the last few years in my coaching phone calls about their church hospitality program.
A common thread in these conversations is
Where do we start with our church hospitality program?
You don’t want to re-create the wheel.
You do not want to lose focus as your hospitality committee gets going, either for the first time, or the first time in a long time.
In my reasoning, the purpose of the hospitality committee in church is
to take responsibility for welcome and receiving
of your church visitors coming for the first time,
as well as your current church members.
I’ve seen other churches include the following under their hospitality committee:
This may make your committee’s work too big.
You’ll need to decide the scope of the committee, but these are general areas.
For my purposes, I usually recommend the following area of committee responsibilities:
On the assumption that the church hospitality committee focuses on the welcome and hospitality experience, the team should be involved in developing the working parts of the hospitality ministry.
If you are starting a new church hospitality committee, or restarting one that has been neglected, the most common question is
Where do we start?
I have coached several church hospitality teams that are in this same arena.
You can start in any of the above areas or pick one of these areas:
I offer several items to help you with developing your church hospitality committee
Start with this tutorial on church hospitality.
Over at the EvangelismCoach.org store, I have several products for immediate download or on DVD that you might find helpful:
I have a simple training package of six phone calls with you as the leader of your church hospitality program.
It’s called the “Get Started Coaching Program for Hospitality Leaders.”
What are the primary areas of focus for your church hospitality committee?
Today is part two of a series on four substitutes for Evangelism.
This may sound funny coming from me, because I write so much on this topic (and even sell two ebooks). But as I’ve consulted with churches, I run into this substitute regularly.
In many churches, we have substituted evangelism for the nicety of saying “Hello” at a church on Sunday and we call that evangelism.
Many churches have an “Evangelism Committee” that is focused on the church coffee hour and assimilation of newcomers.
Some committees are expanded to include church marketing efforts.
(By the way, What does an Evangelism Committee do?)
Your hospitality ministries support the evangelistic work of the church, but it is not evangelism.
Rather, your hospitality creates the space where evangelism can occur, much like Starbucks has created the third space for life conversations to occur.
Read more about how I define evangelism
I define church hospitality as
Taking the initiative to welcome others and
inviting others to share in our community life.
This extends beyond our group gatherings for worship but a welcome in:
This definition is much broader than evangelism.
It speaks to
In my ebook on hospitality (How to Welcome Church Visitors) I write:
Evangelism seeks conversion and repentance and deals with salvation and faith.
Hospitality seeks a repeat visit and to help the person connect to the fellowship.
The focus of evangelism is a changed life, while the focus of hospitality is to create a first impression.
These are entirely different goals. They’re mutually supportive, but they’re not a substitute one for the other.
Churches should have hospitality committees that oversee the various welcoming functions of the church, but this work is not personal evangelism.
The art of welcoming church visitors is a key component in helping a church fulfill its evangelistic partnership with its members.
Your church members should be confident that their invitees will be warmly welcomed in the midst of a group of strangers.
Your members should be so proud of the welcome that your church gives that it naturally fosters personal invitations.
A hospitality team will oversee all that: reception, greeters and tweaking the system to leave your guests feeling like that they’ve had a great visit.
Your hospitality committee should do at least a quarterly review of your church hospitality systems.
What is the actual role of your church’s evangelism committee?
How can your committee take a more active role in encouraging personal evangelism in the church?
Each week, I send out new articles to help you grow your your skills in personal evangelism. I include other articles as well on hospitality ministry, greeter ministry and refreshing your vision for church hospitality.
Are you starting a church hospitality ministry, or wondering how to start a hospitality ministry in church?
Is your church hospitality program stuck?
A few weeks ago, a church setup a Church Hospitality Coaching Session.
The pastor organized one of their leadership committees that were taking on some new areas of responsibility, particularly in the area of church hospitality.
The church was experiencing some new and fresh growth with new visitors coming.
Likewise, their current membership base was experiencing some spiritual growth leading to a personal excitement about the activity of God.
The combination of the two helped them to see that they were not yet really prepared to receive new visitors in the way they wanted to.
They felt overwhelmed and stuck.
It was a feeling of staring into the fog and not seeing much of anything clearly.
The problems appeared too big, too nebulous.
The pastor and leadership committee needed someone outside of their situation to chase some clouds away.
So, here is how we did a Church Hospitality Coaching Session for this particular church:
Sometimes, we’ve simply done teleconference via a service I have.
They call in from their own phones to a conference calling number I have and we talk simply over the phone. There was no need for computers or video cameras.
For about 1 hour, we talked about issues that were on this hospitality committee’s collective mind.
It had the give and take of a conversation.
They went through a brainstorming process to find a their own solutions.
I simply facilitated a the conversation.
Along the way, I shared some of my experiences, but generally, they were developing answers to the questions I asked.
In their process of talking out loud, they shared how they were
I’ll get on the phone with you or your team for up to an hour or so, and you can tell me what’s the most troubling about your church’s hospitality ministry.
I’ll then give some coaching or advice specific to your exact situation to help break through the logjam.
Read more here: Single Coaching Session for Church Hospitality Teams.
Read more here on the 6 week: Get Started Coaching Program for Hospitality Directors
I have spent the last 12 days on the road, giving evangelism conferences in North Carolina.
The joy of teaching this material live is watching people grab hold of the idea
that they can do evangelism in their ordinary life.
that they don’t have to be brave.
Many people come to our conferences with apprehension about evangelism — stereotypes, fears, and lots of negative emotions.
What they find is confidence.
Almost each one filled out a 3×5 card at the end with 3 measurable goals they wanted to accomplish for having attended. I was moved by some of the personal goals that people wanted to reach as a result of sitting under the teaching. People they wanted to pray for, talk with. Training steps they wanted to complete.
If people accomplish what they set out from this seminar to do — there will be changed lives. Not only for these who attended (having found greater confidence in sharing their faith), but for those who will get to move closer to the Savior because these conferees are cooperating with the Holy Spirit.
The first was co-taught with Brad Long, executive director for PRMI.
We met at a retreat center, the Community of the Cross, in Black Mountain NC. About 35-40 people attended throughout the event. I met a scholar pursuing his PhD in Evangelism, a group of people from First Scots in Charleston, and many others who blessed my life this week being with us in Black Mountain. I think we counted 5-6 different denominations from Presbyterian, Christian Reformed, Foursquare, Non-denominational, Methodist and Baptist. There may have been a few others.
We introduced some new material on pursuing our calling as witnesses, some to a more specialized calling of evangelist. This particular group had at least 6 different people in the process of going to the mission field for both short term and long term work. 4-5 Different Countries.
Some time was spent in lecture, practice, and prayer to round out a full experience. I was stretched in my leadership and the group shared with it’s teachers how they were stretched and blessed as well.
Sunday night, I was given the opportunity to bring the sermon at Capilla Cristo Redentor, a Spanish language Assembly of God. They are one of our supporting churches in our evangelism training work.
The word for the evening was on Walking to Recovery: surviving life events that turn out wrong. Using some of the Psalms for a foundation, we looked at life circumstances that are beyond our control: enemies that attack us, economy going to shambles, stressors in our life that are not of our own sinful doing. We looked at things that didnt’ turn out like we expected: the immigrant who comes to America for a better future and can’t find a job, the business owner who launched a business that failed, people who feel like “they missed it” because life didn’t turn out as planned.
Walking to Recovery for the believer was all about being aware of God’s presence in the midst of out of control circumstances. Grabing on this God’s promise that He will never leave us. Following the practice of the psalm writers of prayer and adoration.
This led to a time of deep ministry as people responded to the word and poured out their hearts in prayer, some with tears as they unloaded their burdens upon the One who could give them rest.
Monday through Wednesday was in Coastal Carolina Presbytery giving day long Fear Free Evangelism seminars in different locations, plus meeting with smaller groups over dinner for discussions of evangelism in their particular context.
About 80-85 people, nearly 50 churches represented. All were Presbyterian.
This seminar wasn’t just sharing information — it was full of practice, discussion, and prayer. The Holy Spirit touched hearts as we asked God to show us where He was calling us, as we sought to be filled with the Holy Spirit that we might be his witnesses.
The most important feedback to be me was
“You didn’t just teach us, but you ministered to us.”
“After today’s seminar, I believe that Presbyterians might be able to do evaneglism.”
Each participant was given a copy of my book: “How To Welcome Church Visitors.”
The presbytery gave me a call in December of last year and said “We’d like to have you come. Seven of our pastors heard you teach and they were wanting to bring you here to the Presbytery.”
If you would like more information about hosting such events in your presbytery or region, simply contact me to begin the discussion.
A reader recently submitted submitted a question via Ask Evangelism Coach section.
Recently my church has formed an evangelism outreach group.
The group consists of two members and myself.
I am leading the evangelism ministry but am new to this and although my drive and desire is strong…
I’m not sure where to begin or how to “train.”
I’ve done a lot of studying but want to prepare as best as I can. What are your suggestions?
I’d like to start the conversation this way.
This entry is part 1 of 4 in the series Welcome Church Visitors
The Bible has some examples of hospitality, both positive and negative. Review these on your own and glean your own insight on biblical hospitality.
It will affect your church welcome practices.
All verses below are from the New International Version, Accessed by Bible Gateway. If you wish to print this page, there is a button at the bottom.
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Last month, I posted an entry on Surveying 1st Time Church Visitors to help improve your church’s welcoming.
I contacted each church mentioned and discovered the effect of such an online first time visitor survey was a zero.
One church visitor survey was a broken link.
The second church visitor survey for first time visitors was removed since I couldn’t find it on the website.
The 3rd church visitor survey wasn’t used nor promoted by the church for a year or so, leaving only one of the four functioning.
In conversations with the webmaster, I learned that not too many people fill it out because there is no effective means of getting visitors to fill it out.
The question is:
Why would church visitors come back to fill it out?
have an answer.
They actually use online visitor surveys and have been very successful in getting them completed.
Visitors who leave an email address on the visitor card get an personalized email on Monday from the pastor who taught that week, with a link directly to the first time church visitor survey webpage.
This begs the question — how do they get an email address from visitors?
That church uses a response card system, where everyone fills out a response card (sometimes called a connection card), not just the visitors. When people enter the sanctuary, they receive a program (bulletin in church speak), a pen, and a response card.
At an appropriate time in the service, everyone, including members and regular attenders are invited to fill it out and place it in the offering basket.
The hospitality team processes the cards and by Monday afternoon around 3, the first time visitors get the email from the pastor who taught that Sunday. In that email is a link to a short survey and they have found a pretty good click thru rate.
Let me ask you this:
What do you do to make contact with visitors that come to your church?
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