If you have a church hospitality committee or welcome committee of some kind, consider using this video in your training.
It captures the private thoughts of a first time church visitor as they prepare to come to your church.
Check out this video (the volume on the final credit page gets really loud. . .. )
Discuss
- What can your greeters do to help this visitor feel safe?
- What can your pastor do to help this visitor feel welcome?
- What can your church members do to help this visitor feel welcome?
- What are some steps you can take to expect and meet this visitors potential need?
Share your thoughts in the comments below. . .
I’ve got a new product just released, it’s a digital download on conducting a hospitality review. Read more about this MP3 at Regularly Evaluate Your Hospitality Ministry.
What about a parking lot attendant to direct visitors where to go, a greeter at the door so that you can greet them as they enter the door, inform them what the church is offering if they have small kids, make them feel really welcome.
Some churches are using parking lot teams as they have a larger campuses and multiple entry points.
Others are finding that “it’s too much” for their smaller campus, particularly if their main entrance is marked well.
One idea is to have a parking lot team for those rainy days who will walk out to a car with an umbrella or two.
I agree with these posts: a parking lot greeter if the church is large enough, door greeters if not. In the past, we have used both. These day, we are down to indoor greeters and as a connections volunteer, I stay near the welcome center. Usually I say “Hello and good morning” before the greeter can…we are thinking of adding coffee near the welcome center, but only cups with lids.